Privacy Policy

Introduction

Offroad Animal regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Offroad Animal users, and conforms to Internet privacy standards on our website: www.offroadanimal.com.au and www.offroadanimal.com

If you have questions or concerns regarding this statement, you should first contact Offroad Animal 

Collection of Information

In order to use the Offroad Animal website: www.offroadanimal.com we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Offroad Animal is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Offroad Animal customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development. It may also be used to provide support in response to customer inquiries, such as request for recommendation of a local install shop.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as name and address details) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, they are encrypted on the payment gateway service. Both these websites and gateways encrypt credit card details and use secure socket layer technology (SSL), we simply pass the order on in order to be processed as required. We do not store Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at infousa@offroadanimal.com

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at infousa@offroadanimal.com

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Offroad Animal uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. Your email address entered at time of order will be used to send auto emails related to this order, such as, notification of shipment, abandoned cart reminder, and request for product review. We may also use this information for other purposes, including some promotional Emails if you have opted in to receive our email communications. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at infousa@offroadanimal.com

Third Parties

Offroad Animal may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose. Offroad Animal does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Offroad Animal site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.offroadanimal.com.au and www.offroadanimal.com

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

In a nutshell,

What we do with your Personal Identifiable Information stored in our email system and online store

Use your name, address, email and phone number to get you the stuff you ordered, and provide follow up service as required by you

What we do not do !

We do not sell any of your personal identifiable information